At Your Service

From tracking your order to processing a return, we’re here to help.
Contact us by chat, phone or using one of our self-service features.
Plus, connect with our experts for free using our online Design Chat.

Canada Customer Service Phone:


Customer Service Email:

Find a Store

Visit us in person at a store near you.

Track Your Order

Find out the status of your order
24 hours after it has been placed.

view your order


You can return eligible items for
a refund of the merchandise.

start a return


Find out when to
expect your order.

view shipping types & rates

Email Settings

Manage your settings, frequency
of updates and latest offers.

update email options

Your Favourites

See it! Love it! Save it!
Keep track of your favourites.

view your favourites

Gift & eGift Cards

Give the perfect
gift every time.

Learn More

design crew

Free Design Services

From free gifting and design advice
to custom floor plans, our Design Crew
is here to help.

request an appointment